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FAQ

 

How does shipping work?

Shipping within Australia is a flat rate of $9.95. 
International  $24.95 (Please allow for current delays with COVID-19) 
We ship in compostable packaging via Australia Post, tracking numbers will be provided once the order has been shipped.
*Please note all prices listed are in Aus dollars.

Do you offer returns?

Unfortunately, we can't offer returns or refunds for change of mind, but if your Merch arrives damaged or is faulty, we will happily refund you. 
Please contact us for further information.

What happens if my order doesn't arrive?  

We can't take any responsibility for missing or undelivered orders once they have been shipped and the tracking number provided. You will need to raise any shipping issues with Australia Post.

What happens if I provide the wrong address?

If you do happen to provide an incorrect address at shipping and your order is returned to us, we will contact you to arrange correct shipping *Please note if this does occur the cost of redelivery due to customer error will be on you.

How long will my order take?

As Ozzy T1D Mozzy is a self-run business some items may be pre-order only. 

For pre-order items please refer to the individual Tee descriptions for the estimated print dates. 

For all In-stock items, delivery can take up to 2 weeks for Australia and 4 weeks for International.

 We thank you for your understanding while we get this baby up and running. 

For further details or inquiries about your order don't hesitate to shoot us a message.